NTC Supply Sale and Return Policy
All items sold by NTC Supply have warranty period (Except some special deal), please find exact period in product description.
Buyers MUST contact us to send the defective items back for exchange within the warranty period.
Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user’s part.
Please provide a filled Returned Merchandise Authorization (RMA) form for each item that needs to be returned. We do not allow returns without first requesting a confirmed RMA form. (Download the RMA form)